About the experience
What can I expect from this experience?
Join the legendary expedition that climbs Everest for the very first time. From Kathmandu to the towering summit, experience alongside climbers and sherpas an epic human adventure marked by danger, hardship, and unexpected twists.
Where does the experience take place?
The experience takes place at Eclipso Seville, Calle Mirador 1, 41007 Seville.
How long does the experience last?
The virtual reality experience lasts approximately 35 minutes, plus a few additional minutes for initial setup and headset fitting.
How does the experience work?
Your experience begins with a welcome and a brief explanation from our team. Next, we will fit you with virtual reality glasses before you enter the immersion area.
Is there parking nearby?
Yes, parking is available nearby at Parking Insur Calle Mirador.
Can I get there by public transport?
Yes, Eclipso Seville can be reached via several nearby public transport lines.
Will I have to stand for the entire experience?
Yes, the experience takes place mainly standing and moving. Some walking and crouching may be necessary at times.
If needed, the experience can be adapted for people with reduced mobility or visitors who require assistance.
Can I wear glasses during the experience?
Yes, you can wear your prescription glasses during the experience. Our team will help you adjust the headset to be as comfortable as possible.
Can this experience cause dizziness or nausea?
Some sensitive visitors may experience mild dizziness or nausea during the experience. A SOFT mode is available on certain experiences to reduce these sensations.
You can stop the experience at any time if needed.
What happens if I don't feel well during the experience?
You can stop the experience at any time. A member of our team will immediately help you leave the immersion area if necessary.
Are the VR headsets cleaned between sessions?
Yes, the VR headsets and their accessories are thoroughly cleaned and disinfected after each session.
Ticket purchase
Where can I buy tickets?
On the Fever app, available on Google Play and the Apple Store. On the Fever website.
Tickets may also be available on-site. However, we recommend booking in advance to secure your preferred time slot.
What payment methods can I use to buy tickets online?
You can pay for your order with credit/debit card, Apple Pay, PayPal, or Google Pay.
Tickets for the date I want are sold out. Can I buy them on-site?
Ticket purchases are mainly made online. If a time slot appears sold out online, it means there is no availability for that session. We recommend selecting a different date or time.
How can I know if my order was successful?
Once payment is completed, you will receive a confirmation email with your tickets.
If you haven't received an email, please contact us.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever app.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, in the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in with the same account you used to purchase your tickets. If you still can't find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
For this event, all sales are final and tickets cannot be refunded, exchanged, or modified. For more information, see our Terms and Conditions.
However, if you purchased the FLEX option at checkout, please contact us before your session. You can change the date or time of your booking, subject to availability.
Do I need to arrive at the start of my scheduled session?
Please arrive at the time indicated on your ticket; late entry is not permitted.
Ticket types
Do you offer group rates?
Yes, we offer discounted rates for groups of 4 or more participants. Select the "Group" package to benefit from the offer.
Are family tickets available?
Yes, a family package is available for:- 2 adults and 2 children,
- or 1 adult and 3 children.
Do you offer press accreditations?
Press accreditation holders receive free admission upon presentation of a valid press accreditation for the current year. Please contact us at clara@v3rtice.com and delfina@v3rtice.com
Accessibility
Is there a minimum age requirement?
This experience is accessible from age 8.
Can children participate alone?
Children must be accompanied and supervised by an adult at all times.
Is the experience accessible for people with reduced mobility?
Yes, the experiences are accessible for people with reduced mobility. The accessible entrance is on Calle Mirador, through the elevator entrance.
Wheelchairs can also be provided if needed.
Companions must also have a valid ticket to enjoy the experience.
Can I participate using a cane?
For safety reasons, the use of a cane during the experience is not recommended. A wheelchair will be provided instead.
Can elderly visitors participate?
Yes, elderly visitors can participate. If necessary, we recommend coming with a companion.
Can pregnant women participate?
We recommend that pregnant women consult their doctor before participating in the experience.
Can people with epilepsy or pacemakers participate?
For safety reasons, people who suffer from epilepsy, heart conditions, or who wear a pacemaker cannot participate in the virtual reality experiences.
Can I participate with a baby or a stroller?
No, babies in baby carriers or strollers are not allowed during the experience.
Can I use hearing aids during the experience?
Yes, hearing aids are compatible with this experience.
Is the experience accessible for visitors with hearing impairments?
Yes, visitors with hearing impairments using hearing aids can participate in the experience.
Are animals allowed?
Unfortunately, pets are not allowed at this event's venue, although service animals are permitted.
Are there restrooms on-site?
This venue has restrooms; please ask our staff for directions.
Are lockers available?
Yes, secure lockers are available on-site to store your personal belongings during the experience.
Can I bring a suitcase or large bag?
Small bags can be stored in the lockers available on-site. For large luggage, we recommend contacting the venue directly before your visit.
Can I buy souvenirs after my visit?
Yes, there is a shop on-site with souvenirs and merchandise related to our immersive experiences.
Can I take photos and videos during the experience?
Yes, you can take photos and videos before and after the experience.