About the experience
What can I expect from the event?
Join the legendary expedition that climbs Everest for the very first time. From Kathmandu to the formidable summit, experience alongside the climbers and Sherpas an epic human adventure marked by danger, hardship, and unexpected twists.
Where is the experience located?
The experience takes place at Pocket Planet Canada located at 10 Dundas St. East Toronto, ON, M5B 2G9, Canada.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 45 min at this experience.
Is there parking available?
There will be parking available. Aditionally, Green P lot at 20 Dundas Square, directly across the street. Street parking near 10 Dundas East is limited — please read signs for parking hours and restrictions.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there Virtual Reality?
This experience has the option to enjoy virtual reality for guests over 8 years old; please check if your ticket includes it.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine.
About tickets
Where can I get tickets?
In the Fever App, available on Google Play and the Apple Store.
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
For this event, all sales are final and tickets can’t be refunded, changed or modified. For more information, please refer to our T&Cs.
Can I make a group booking?
Yes, discounted rates are available for groups starting from 4 participants. Please select the Group package to benefit from the offer.
About access to the event
Do I need to arrive at the start of my scheduled session?
Please arrive at the time stated on your ticket; late entry is not permitted.
Can I bring animals? Are service dogs allowed?
While we love all our pets, they are not allowed in Everest with the exception of service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue. If Guests have elevator accessibility needs:
- Guests should enter through the Yonge Street entrance that has direct elevator access into the experience.
- Guests can also enter through 10 Dundas Street East. Take the public elevators behind Starbucks to B1 Level. At the Pocket Planet Canada entrance at B1 Level, use the call button to call a Pocket Planet Canada Team Member who will escort you to the building elevators and down to B2 Level check-in.
What are the prohibited items at the experience?
We is committed to ensuring that our team work in a safe and healthy environment that is free of discrimination, harassment, and other avoidable risks. Our Guests, contractors and visitors are required to observe the following standards of conduct. We reserves the right to deny entry or ask Guests to leave the premises should the standards of conduct not be adhered to.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us here with proof of needing a carer ticket.
Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based in availability).
Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue
Is the experience accessible for deaf/visually impaired people?
Unfortunately, this experience could not be adapted for people with visual and/or hearing impairments. We do our best to make all our experiences inclusive and we recommend you check out other experiences in your city.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at
Is coat check available?
Yes! We offer a convenient coat check for a small fee.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
Inspired by 
Venice Film 
Cutting-edge 
THE SHERPA 
THE CLIMBER 
THE TEAM 
VERTIGO, INSTABILITY 
COLD, THIN AIR 
EXHAUSTION, EXPOSURE 
HIGHEST ALTITUDE, TRIUMPH 
